This full feature documentary shares the dramatic behind the scenes stories of professionals who provide care to traumatized or dying patients and clients--medics, firefighters, child protective social workers, hospice staff, clinical psychologists, urban school teachers, emergency nurses, doctors and others. We learn about the emotional impact of their arduous work upon themselves and how they seek to cope with secondary trauma, as well as to find meaning in these very challenging jobs. Along with the powerful stories of the professionals, internationally recognized experts, Sandra Bloom and Charles R. Figley provide insightful commentary.